Sr. Director Cloud Operations
Richard now is helping Cisco run and improve WebEx. He manages the networks, data centers, and systems which allow us to enjoy those fun conference calls. Prior to Cisco Richard worked at Pandora where he managed a complete SaaS environment with no hardware or software. Prior to Pandora, Richard spent seven years at TiVo managing all IT Operations, Facilities, and Security initiatives, including IT Operations, Real Estate, and Corporate Security. Richard also was part of a group, which established the architecture, technology, and processes of the company. In addition, he was instrumental in developing TiVo’s download and streaming service with Netflix. Richard has over 25 years of experience in all aspects of Cloud Services, IT, and Engineering. Before joining TiVo, Richard was VP of IT and Operations for Ariba, where he led their ecommerce organization from zero to over $80 billion in transactions. Prior to that, Richard held key positions at several successful companies such as Excite.com, and Apple Computer. Richard earned a B.A. and M.A. in Experimental Psychology from San Jose State.